Getting a happy customer. PRICELESS.

Learn how we Increased user retention, Optimized performance and Delivered the perfect Content and Commerce platform

Client Background.

Based in Florida, the non-profit community is educating young talents of their community about the wellness of their principles through feature films and educational discs. The focus is to make the next generation feel proud of their community and their core values.

Business Challenge.

Migration of existing website to a more media-friendly Ecommerce platform was needed to enable them to share photos and videos of their products and values. The platform was expected to deliver a top-notch performance with an improved user experience across digital channels.

Solution.

The initial solution warranted integration of Magento modules to enable effective platform migration. An updated payment gateway with latest security networks for secure transactions was incorporated. With the crux of their offerings depicted in digital media, and most of the media being subject to copyrights, the specific pages were encrypted with content protection to prevent violation of any copyright. Addition of new pages with information on Gift vouchers, donations etc., with an option to pre-order were added to the new platform.

Business Outcome.

A happy client which is priceless. We also delivered a flawless site with optimized performance, and an up to date site with the latest module integrations. The client saw an increase in the user retention metrics with a linear increase in time spent by the customer on the sessions per page. Increased user retention resulting in low bounce rates was made possible due to the easy navigation between the content and commerce part of the site.